voip office, voip phones systems, business phone services, enterprise phone services, michigon

Recommended Devices

Cisco Linksys RV082, RV016, RV042, RV042G

Current Status: Compatible if correct firmware version is used. May require settings change
Recommendation: Recommended

Comments: This family of routers will work well with our Hosted PBX services so long as the firmware version on the unit is v4.2.1.02. Other versions may cause issues. The MTU settings under 'Setup' -> 'Network' should be set to 1500 (Cable) or 1492 (DSL).

Advanced tip: If this router has issues with phones not ringing, the issue may be UDP sessions being closed early. Our staff have resolved this by upgrading to 4.2.1.02 firmware, then going to the hidden page at https://(router LAN IP)/f_general_hidden.htm and then changing the UDP Timeout from 30 seconds to 300 seconds.

The RV series offer an excellent QoS feature which is an advantage over most competing routers.

If you have a large number of devices to connect to your router, the 4-port RV042 may not offer enough ports for you. In this case, choose the RV082 or RV016 for their larger number of ports, or alternatively purchase an unmanaged switch and connect it to your RV042 to increase its port capacity.


D-Link DIR-615

Current Status: Compatible after Changes, Hardware Revision B Only
Recommendation: Disable SIP ALG

Comments: This applies to Hardware Revision B only. Other hardware revisions are not compatible with VoIP as they do not have the disable SIP ALG option.

This router has known issues with VoIP services if SIP ALG is not disabled. We recommend disabling the SIP ALG setting on the router available in firmware releases 2.2.4 and higher. This option is available within the firewall settings under the 'Application Level Gateway (ALG) Configuration'. The SIP option should be unchecked.


D-Link DIR-625

Current Status: Possibly Compatible after Changes
Recommendation: Disable SIP ALG

Comments: We recommend disabling SIP ALG through the DIR-625's web interface. After the change, this router appears to be compatible and able to serve up to three or four phones. Customers who have tried to connect a larger number of phones to this router have found that the additional phones fail to register with our server. We would not recommend this router for a larger-scale deployment as it does not appear to perform reliably.


D-Link EBR-2310

Current Status: Compatible after Changes, Hardware Revision B Only
Recommendation: Disable SIP ALG

Comments: This applies to Hardware Revision B only. Other hardware revisions are not compatible with VoIP as they do not have the disable SIP ALG option.

This router has known issues with VoIP services if SIP ALG is not disabled. We recommend disabling the SIP ALG setting on the router available in firmware releases 2.2.4 and higher. This option is available within the firewall settings under the 'Application Level Gateway (ALG) Configuration. The SIP option should be unchecked.


D-Link DIR-655

Current Status: Compatible after Changes, Hardware Revision B Only
Recommendation: Disable SIP ALG,Suitable for 1-5 phones

Comments: This applies to Hardware Revision B only. Other hardware revisions are not compatible with VoIP as they do not have the disable SIP ALG option.

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