AI-Powered Digital CX
Deliver exceptional digital customer experiences across WhatsApp, Facebook, Instagram, Twitter, live chat, and chatbots — all powered by AI and managed from one platform.
Everything You Need
Powerful features built to keep your team connected and your customers satisfied.
WhatsApp Business
Engage customers on WhatsApp with rich media, quick replies, and chatbot automation.
Facebook Messenger
Manage Facebook Messenger conversations alongside all other channels in one inbox.
Instagram DMs
Handle Instagram direct messages and story replies from the agent desktop.
AI Chatbots
Deploy no-code chatbots that resolve up to 70% of common queries without agent intervention.
Unified Social Inbox
All social and messaging channels in a single queue with full conversation history.
Digital Analytics
Track resolution rates, response times, bot containment, and CSAT across every channel.
Built for Performance
Numbers that demonstrate the reliability and scale of our platform.
How It Works
Get up and running in minutes with our simple onboarding process.
Connect Your Digital Channels
Authorise WhatsApp, Facebook, Instagram, and Twitter accounts from the admin portal.
Build Your Chatbot
Use the no-code bot builder to automate FAQ handling, lead capture, and order queries.
Configure Agent Handoff
Set conditions for automatic escalation from bot to human agent seamlessly.
Go Live
Start handling digital interactions and optimise using real-time performance data.
Who Uses This?
Trusted across industries that demand reliable, scalable communication.
E-Commerce
Handle order tracking, returns, and product enquiries on WhatsApp and Instagram.
Banking
Provide 24/7 account support over secure messaging with full audit trails.
Events & Hospitality
Manage bookings, FAQs, and guest communications over WhatsApp at scale.
Education
Answer student and parent queries instantly via chatbot with human escalation.
Meet Your Customers Where They Are
Modern customers expect digital-first support. Deliver it with AI-powered Digital CX.