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Check Out Reviews From Our Customers Across the Globe
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What Our Customers Say
Stories from businesses across every industry we serve — in their own words.
We replaced our old phone system in a single afternoon. Within a week, every customer was getting a professional greeting and our team was finally on the same page.
Rolling out VoIP Office across 14 offices in 6 countries took less time than our previous single-country deployment. The centralised admin is a game changer for our IT team.
We integrated VoIP Office with our Salesforce org in under two hours. Call data now flows automatically and our AEs haven’t manually logged a call since.
Our front desk used to spend two hours a day making reminder calls. Now it’s automated and our no-show rate has dropped by more than half.
The emergency broadcast feature alone made the switch worth it. We can now alert every staff member across all 12 facilities in under 30 seconds.
Our compliance team can pull any call from the last three years in under 10 seconds. That capability alone has transformed how we handle regulatory enquiries.
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The setup was so simple — I had my new business number live within hours. The auto-attendant makes us sound like a company 10x our size.
We saved over $400/month switching from our old provider. The features are better and call quality is night and day.
The mobile app means I never miss a business call even when I’m on the road. It’s been transformative for how I run my business.
Number porting was painless and we were up and running by lunchtime. I wish we had switched years ago.
We rolled out to 800 users globally in three weeks. The admin portal gives us visibility we never had before across all our regions.
The SLA guarantees backed by real uptime data gave our board the confidence they needed to approve the migration.
Microsoft Teams Direct Routing through VoIP Office solved our entire telephony headache in one deployment.
Centralised billing across 22 cost centres was our biggest pain point. VoIP Office solved it on day one.
When a patient calls after hours, the routing to our on-call physician works flawlessly every time. Patient safety depends on this.
HIPAA compliance was non-negotiable for us. VoIP Office had the BAA ready and their team walked us through every requirement.
When we needed to notify parents of an early closure, we reached every family in under two minutes. Previously that would have taken three staff members the entire morning.
The 100% call recording and instant search capability have completely changed how our compliance team operates.
We passed our MiFID II audit first time with VoIP Office’s recording and reporting tools. No stress, no gaps.
Our compliance team can pull any call from the last three years in under 10 seconds. That capability alone transformed how we handle regulatory enquiries.
We can broadcast emergency alerts to every department simultaneously. Response coordination has improved dramatically.
The multi-agency call routing finally gives us the cross-department visibility we’ve been asking for over five years.
The emergency broadcast feature alone made the switch worth it. We now alert every staff member across 12 facilities in under 30 seconds.
The REST API gave us full control. We built a custom call analytics dashboard in a weekend using VoIP Office data.
Webhooks fire instantly and the documentation is genuinely excellent. Integration was the easiest part of our stack setup.
We automated our entire outbound calling workflow using VoIP Office’s API. What used to take a team of five now runs unattended.
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