Save up to 33% by paying annually. Annual plan applicable from 5 and above.
Standard VoIP Office
per month/per line plus taxes & fees1
- Unlimited calls within the US/Canada
- Auto attendant (IVR)
- Message On Hold
- Standard Call Queue
- Conference Bridge
- Find Me Follow Me
- Caller ID Control
- Employee Directory
- Direct Inward Dial
- Direct End User Support
- Standard Call Reporting
- Communicator Desktop Application and Voice Mail
- VoIP Office Mobile App
Most Popular
Advance VoIP Office
per month/per line plus taxes & fees1
- Unlimited calls within the US/Canada
- Auto attendant (IVR)
- Business SMS and Texting
- Message On Hold
- Standard Call Queue
- Conference Bridge
- Find Me Follow Me
- Caller ID Control
- Employee Directory
- Direct Inward Dial
- Direct End User Support
- Standard Call Reporting
- Free India Call Forwarding
- Outlook Integration
- Multi-Level IVR
- Call Recording
- Call Park
- Paging
- Communicator Mobile Application
- Communicator Desktop Application and Voice Mail
- Enhance Call Queue
Professional VoIP Office
per month/per line plus taxes & fees1
- Unlimited calls within the US/Canada
- Auto attendant (IVR)
- Business SMS and Texting
- Message On Hold
- Standard Call Queue
- Conference Bridge
- Find Me Follow Me
- Caller ID Control
- Employee Directory
- Direct Inward Dial
- Direct End User Support
- Standard Call Reporting
- Free India Call Forwarding
- Outlook Integration
- Multi-Level IVR
- Call Recording
- Call Park
- Paging
- Communicator Mobile Application
- Communicator Desktop Application and Voice Mail
- Enhance Call Queue
- CRM Integration
- Barge / Whisper
- Toll Free Number
Mobile VoIP Office
- Unlimited calls within the US/Canada
- Business SMS and Texting
- VoIP Office Mobile App and Voice Mail
Standard VoIP Office
- Unlimited calls within the US/Canada
- Auto attendant (IVR)
- Message On Hold
- Standard Call Queue
- Conference Bridge
- Find Me Follow Me
- Caller ID Control
- Employee Directory
- Direct Inward Dial
- Direct End User Support
- Standard Call Reporting
- Communicator Desktop Application and Voice Mail
- VoIP Office Mobile App
Most Popular
Advance VoIP Office
- Unlimited calls within the US/Canada
- Auto attendant (IVR)
- Business SMS and Texting
- Message On Hold
- Standard Call Queue
- Conference Bridge
- Find Me Follow Me
- Caller ID Control
- Employee Directory
- Direct Inward Dial
- Direct End User Support
- Standard Call Reporting
- Free India Call Forwarding
- Outlook Integration
- Multi-Level IVR
- Call Recording
- Call Park
- Paging
- Communicator Mobile Application
- Communicator Desktop Application and Voice Mail
- Enhance Call Queue
Professional VoIP Office
- Unlimited calls within the US/Canada
- Auto attendant (IVR)
- Business SMS and Texting
- Message On Hold
- Standard Call Queue
- Conference Bridge
- Find Me Follow Me
- Caller ID Control
- Employee Directory
- Direct Inward Dial
- Direct End User Support
- Standard Call Reporting
- Free India Call Forwarding
- Outlook Integration
- Multi-Level IVR
- Call Recording
- Call Park
- Paging
- Communicator Mobile Application
- Communicator Desktop Application and Voice Mail
- Enhance Call Queue
- CRM Integration
- Barge / Whisper
- Toll Free Number
Mobile VoIP Office
- Unlimited calls within the US/Canada
- Business SMS and Texting
- VoIP Office Mobile App and Voice Mail
Standard VoIP Office
- Unlimited calls within the US/Canada
- Auto attendant (IVR)
- Message On Hold
- Standard Call Queue
- Conference Bridge
- Find Me Follow Me
- Caller ID Control
- Employee Directory
- Direct Inward Dial
- Direct End User Support
- Standard Call Reporting
- Communicator Desktop Application and Voice Mail
- VoIP Office Mobile App
Most Popular
Advance VoIP Office
- Unlimited calls within the US/Canada
- Auto attendant (IVR)
- Business SMS and Texting
- Message On Hold
- Standard Call Queue
- Conference Bridge
- Find Me Follow Me
- Caller ID Control
- Employee Directory
- Direct Inward Dial
- Direct End User Support
- Standard Call Reporting
- Free India Call Forwarding
- Outlook Integration
- Multi-Level IVR
- Call Recording
- Call Park
- Paging
- Communicator Mobile Application
- Communicator Desktop Application and Voice Mail
- Enhance Call Queue
Professional VoIP Office
- Unlimited calls within the US/Canada
- Auto attendant (IVR)
- Business SMS and Texting
- Message On Hold
- Standard Call Queue
- Conference Bridge
- Find Me Follow Me
- Caller ID Control
- Employee Directory
- Direct Inward Dial
- Direct End User Support
- Standard Call Reporting
- Free India Call Forwarding
- Outlook Integration
- Multi-Level IVR
- Call Recording
- Call Park
- Paging
- Communicator Mobile Application
- Communicator Desktop Application and Voice Mail
- Enhance Call Queue
- CRM Integration
- Barge / Whisper
- Toll Free Number
VoIPCX
AI-powered contact center solution, easy to deploy use
Starts at
$ 65.00
/agent/month paid annuallyIncludes unlimited domestic inbound and manual outbound minutes
Core features
- ACD, IVR, Skills-based routing
- Voice and 20+ digital and social channels
- Dialer - voice broadcast, preview, predictive, progressive
- Queue callback
- Call recordings
- Real-time and historical reports
- Surveys
- Native integration with VoIP Office VoIPEX
AI capabilities
- Intelligent virtual agent for voice and digital
- Automated AI summaries
- Real-time AI Assist for agents and supervisors
- AI Quality Management
- AI Conversation Analytics
Integrations
- SFDC, Zendesk, MS Dynamics, ServiceNow, Hubspot, Freshworks (beta), Microsoft Teams (beta)
Workforce engagement
- Advanced quality management
- Screen recording
- Performance management
- Advanced speech analytics
- Workforce management
Advanced capabilities
- Proactive outreach
- Journey analytics
- Knowledge management
- Guided customer journey
- Agent notifications
- Keyword tracking
- Post-call speech analytics
Integrations
- Salesforce, Dynamics, Zendesk, ServiceNow, Oracle, Kustomer, SAP, Spice CRM integrations
Virtual agent
- IVA, for voice and digital
Core features
- Advanced voice(Inbound, Outbound)
- Advanced IVR, omnichannel interaction designer
- Dialer - preview, predictive, progressive
- 30+ digital channels
- Call, screen, and digital recordings
- Real-time and historical reports
- Integration into VoIPEX
- Unlimited domestic minutes1
Workforce engagement
- Advanced quality management
- Advanced interaction analytics
- Advanced real-time AI agent assist
- Native workforce management
- Performance management
- Advanced surveys
Video Pro
- Up to 100 participants
- 240 Minutes duration
- Whiteboard, content sharing, and annotations
- Full-featured browser experience
Compare plans
| Have a question? Call +1 (248) 436 3600 | Mobile VoIP Office | Standard VoIP Office | Advance VoIP Office | Professional VoIP Office |
|---|---|---|---|---|
| Pricing (Per User/Per Month) | Annually: 13.11 Monthly: 26.11 |
Annually: 20.11 Monthly: 33.11 |
Annually: 27.11 Monthly: 36.11 |
Annually: 35.11 Monthly: 46.11 |
| Auto attendant (IVR) |
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| Barge / Whisper |
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| Business SMS and Texting |
100/user/mo
|
150/user/mo
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200/user/mo
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300/user/mo
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| Call Park |
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| Call Recording |
Add-on option
|
Add-on option
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Automatic / on-demand
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Automatic / on-demand
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| Caller ID Control |
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| Communicator Desktop Application and Voice Mail |
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| Communicator Mobile Application |
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| Conference Bridge |
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| CRM Integration |
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| Desktop Application |
Add-on option
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Add-on option
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Add-on option
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Add-on option
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| Direct End User Support |
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| Direct Inward Dial |
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| Employee Directory |
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| Enhance Call Queue |
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| Find Me Follow Me |
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| Free India Call Forwarding |
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| Integrated Fax |
Add-on option
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Add-on option
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Add-on option
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Add-on option
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| Meeting |
Add-on option
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Add-on option
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Add-on option
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Add-on option
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| Message On Hold |
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| Mobile Application | ||||
| Multi-Level IVR |
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| Outlook Integration |
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| Paging |
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| Standard Call Queue |
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| Standard Call Reporting |
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| Toll Free Number |
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| Toll-free minutes |
100
|
100
|
1,000
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10,000
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| Unlimited calls within the US/Canada |
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| VoIP Office App | ||||
| VoIP Office Mobile App |
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| VoIP Office Mobile App and Voice Mail |
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FAQ's
What are SIP Phones?
SIP phones are a type of VoIP (Voice over Internet Protocol) phone, which can also be referred to as softphones. There are two main types of SIP phones:
Hard phones: These resemble traditional telephones.
Softphones: These are software applications used on computers.
PBXware is compatible with virtually all SIP phones available on the market.
What is Fax to email?
It's (FoIP) Fax over IP. This allows any T38 enabled DID to configure our Fax to Email service. Whenever someone sends a fax to your number that will be converted to.PDF and automatically sent your email address.
What is Voicemail to Email?
When the voice mail extension is received, it can be converted or transformed digitally in a .Wav format file which is sent automatically to your registered mail address.
How good is the sound quality of VoIP?
It's obvious, the quality would be excellent although the voice quality depends on bandwidth quality and its availability.
What is number Porting?
Local Number Portability (LNP) allows you to transfer your telephone number from your current provider to VoIP Office, in accordance with FCC rules. With this feature, you can retain your existing number. To initiate the porting process, we require a Letter of Authorization (LOA).
The LOA must be completed with accurate information and signed before being sent to us via email. This document enables our vendor to request the porting of your number into our system.
Important details and disclaimers
- * VoIP Office is now VoIP MVP. All references to "VoIP Office," whether in terms of service, advertising or product descriptions, mean "VoIP MVP".
- Free trial is only available to new subscribers. Trial is limited to a maximum of five users and two desktop phones. Trial subscriptions include 50 minutes of domestic calls per user. Any free trial hardware must be returned within 21 days of trial cancellation in order to avoid hardware charges. SMS is not available for trial use.
- Acceptable Use policies apply on all plans.
- Enhanced Business SMS is subject to our SMS/MMS content policies including volume and frequency limitations and the Acceptable Use Policy. Automated, high volume, or marketing SMS is available at an additional cost, as VoIP Office High Volume SMS.
- Phone rental available only with multi-year contract.
- Professional implementations for two users and above.
- Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply. See Taxes & Fees for more information.
- Additional toll-free minutes available for purchase.
- International calls will be charged at the current rates published in our international rates table. Calls to international toll-free numbers will be charged per minute, based on the country’s rate.
- Mobile User extensions should not be used for making and receiving phone calls. While adding a Mobile User extension is free, if a Mobile User extension is used to make or receive phone calls in a given month, you will be charged that month for that Mobile User extension at the same rate per month as you are charged for Digital Lines.
- Unlimited phone calls are limited to US and CA markets only.
- Discount is for one year for Webinar 500 only, with a 1 year commitment. After 1 year pricing reverts to $75 per host per month or the then current retail price.
- **Excludes video recording. Storage retention period applies.
- ***Joining the waitlist does not guarantee beta enrollment; selection is subject to manual review. By submitting, you are agreeing to the VoIP Office Beta Terms.
- ****subject to availability