AI That Answers,
Transcribes, and
Never Sleeps
Four AI-powered services — call transcription, voicemail AI, inbound & outbound agents — transforming how your business handles every call, 24/7.
Hear How an AI Call Could Flow
Explore an illustrative after-hours call scenario, review tasks an AI agent may support, and understand when a call should be handed to a person. Final capabilities depend on the configured service and your plan.
After-Hours Call Handling
Play a short sample conversation to hear an example of greeting a caller, collecting a message, and explaining the next step.
Disclosure: this is a scripted example spoken by your browser’s text-to-speech feature. It is not a recording of the live VoIP Office AI service. Playback depends on browser/device support.
What the AI Agent Can Help With
- ✓Answer inbound calls using an approved greeting and call flow.
- ✓Screen calls by asking the caller what they need.
- ✓Collect names, callback details, and messages.
- ✓Handle after-hours calls and pass along dispatch requests using configured rules.
If a request is complex, unclear, sensitive, or outside the configured workflow, the agent should follow the agreed escalation rule: transfer to the designated live team when available, or collect the caller’s details and follow the configured fallback process. Transfer destinations and fallback behavior must be confirmed during setup.
Prerequisites, Setup & Monthly Usage
We’ll confirm these details before activation so the AI workflow matches your business needs.
Monthly AI minutes and setup timeline
Included monthly AI minutes, overage rates, and the implementation timeline depend on the selected plan and configuration. Ask our team to confirm the exact allowance, any extra-minute charges, prerequisites, and estimated go-live date before you commit.
AI Call Transcription
for Every Recording
Every call automatically transcribed in real time — searchable, summarised, and synced to your CRM. No manual note-taking, no missed action items.
VoIP Office AI converts speech to text with 99% accuracy, identifies speakers, detects sentiment, extracts action items, and delivers a structured summary seconds after the call ends.
- Real-time transcription — text appears as the conversation happens, visible to supervisors live
- Speaker diarisation — agent and caller voices labelled separately throughout
- Sentiment analysis — flags frustrated, happy, or confused callers for follow-up
- AI call summary — 3–5 line structured summary with decisions and next actions
- CRM auto-log — synced to Salesforce, HubSpot, Zoho, and 21+ other CRMs
- Compliance export — GDPR and HIPAA-ready archives with role-based access control
AI Voicemail
Transcription Services
Every voicemail instantly transcribed, summarised, and delivered to the right person — with one-click call-back, CRM logging, and smart prioritisation.
Stop listening to voicemails one by one. VoIP Office AI reads them for you — identifying caller intent, extracting key information, and routing to the right team member automatically.
- Instant transcription — voicemail text appears in your inbox seconds after the message
- Email & SMS delivery — receive the transcript to respond on the go
- Intent detection — AI identifies booking, cancellation, or escalation intent and routes accordingly
- Smart priority flagging — urgent messages escalated and flagged automatically
- One-click actions — call back, schedule, log to CRM directly from transcript view
- Multi-language support — English, Hindi, and 30+ languages
AI Agents for
Incoming Calls — 24/7
An intelligent AI agent that answers every inbound call instantly — at 3 AM Sunday as professionally as 9 AM Monday. It books, qualifies, routes, and resolves without putting anyone on hold.
Your AI handles the full call lifecycle: greets naturally, understands intent, books appointments, verifies insurance, collects payments, answers FAQs, and escalates to a human only when genuinely needed.
- Natural language understanding — callers speak naturally; AI understands context, not just keywords
- Live calendar booking — checks availability and confirms appointments in real time
- Insurance verification — verifies patient insurance details, flagging issues before appointment
- Payment collection — collects co-pays, balances, or deposits securely over the phone
- Smart escalation — detects when a caller needs a human and transfers with full context
- Zero hold time — every call answered first ring, regardless of call volume
AI Agents for
Outbound Calls
An autonomous AI agent that proactively calls your leads, follows up with prospects, reminds patients of appointments, and qualifies opportunities — at any volume, at any hour.
- Lead generation dialling — AI calls new leads within seconds of form submission
- Appointment reminders — calls patients 24–48 hours ahead, reducing no-shows by 60%
- Lead qualification — identifies hot, warm, and cold leads, routes hot ones to sales
- Outbound follow-up campaigns — post-visit, post-quote, or re-engagement calls
- Intelligent voicemail drop — personalised pre-recorded messages on unanswered calls
- Real-time campaign analytics — live dashboard with calls placed, answer rates, and conversion
AI Communication for Every Industry
VoIP Office AI is deployed across healthcare, staffing, education, retail, and professional services. Here’s how each industry benefits.
Deploy VoIP Office AI Today
Talk to our team about which AI services make the most impact for your business. We’ll walk you through a live demo, design a deployment plan, and get you live in days — not months.
Book Your AI Demo
Tell us about your business and we’ll show you the AI services that make the most impact for your use case.