In the last few years, business organizations have recognized the benefits of considering VoIP (Voice over Internet Protocol) facilities over traditional telephone carriers.

Mainly because of this factor, VoIP nowadays is becoming a base for unique organization’s business phone systems and has presently become one of the top telephone solutions.

This technology allows communications through voice over the internet by capturing the caller’s voice like audio data and breaking it into small data packets. These captured data travel through the organization’s existing IP networks until they reach their destination and get converted into audio data. With its transmission aptness, it easily duplicates the telephony services.

For reorganizing the communication solutions within the business industry, UCaas (Unified Communications as a Service) and CCaas (Contact Center as a Service) are the dynamos that business organizations consider for further development of their communication sector.

They are cloud-based solutions for business organizations that seek to streamline their operations, improve cooperation, to deliver the ultimate customer experiences.

Understanding UCaaS

UCaas is a shortened form of Unified Communications as a Service. It is the combination of Internet-based telephony along with messaging services within a global communication field. It allows business organizations to make use of shared tools that remove the physical boundaries for them and helps in operating superbly across various channels available throughout the world.

For organizations looking forward to a well-organized communications system for their business, UCaaS has become an essential tool. They know that the more connected; they are to their communication channels, the more success it brings to their overall business performance. The provider takes advantage of cloud-based services to keep, handle, support, and deliver the UCaaS business model at any workplace.

Key Features

UCaaS systems are cloud-based so they do not require on-location hardware. This allows its users to make use of all the communication, and reporting tools anywhere they have an internet connection.

For organizations looking for a flexible, scalable, and budget-friendly solution for all their communication needs, UCaaS is a beneficial solution. A few key features to enhance productivity include:

• Audio and Video Conferencing. 
• Generative Artificial Intelligence. 
• Voicemail and Messaging. 
• Instant messaging and presence management for both personal and team. Mobility. 
• Analyzing Calls and Reporting. 
• Files & Screen Sharing. 
• Integrating Business Applications. 
• Security and Compliance Features. Biometric Authentication.
  

Benefits Of UCaaS Solution For Business

UCaaS helps streamline the communication flow, which improves the productivity and efficiency of business operations in the company. These cloud tools help to integrate and combine all the communication elements within a given business organization. A few benefits of upgrading to UCaaS include:

All communication tools like instant messaging, voice calls, web/audio/video conferencing, group and team messaging, and many other features are part of this cloud-based solution’s integration. There is no need for separate hardware and software configurations, thus saving cost. Working from anywhere, be it from home, office, or any other remote location, becomes easy.

Users can easily access all the resources in real-time through a laptop, mobile, or tablet, and they have the option to change their devices according to their preferences. Helps in integrating with the existing available systems. Helps in removing geographical boundaries. Collaborating team messaging where remote employees can message to assign tasks and get feedback on time. Helps in streamlining workflows and reducing IT workloads across an organization.

Implementing UCaaS Solution

Like rolling out any technology, implementing UCaaS solutions requires proper planning and strategy. A few best strategies for implementing are,

• Select a provider that ensures good service quality after checking their service record of accomplishment for online service delivery and minimum download time.
• Understand and clearly define the organization’s communication needs to the provider. Make sure they provide scalability and ease of use of the system.
• Providing on-demand training and support is a must. 
• The service provider should follow all the certifications for providing security with proper compliance. 
• Ensuring that the customer support of the service provider is capable enough to take strict and effective measures to overcome unwanted issues.

Understanding CCaaS

CCaaS (Contact Center as a Service) is a cloud-based service that provides businesses with a customer experience solution, by providing a flexible system capability needed to transfer an incoming call from customers to call center agents. This system allows the organizations to buy only the hardware technology and reduces dependence on their in-house IT.

An external provider offers this customizable cloud-based solution on a subscription basis, eliminating the need for upfront investment in hardware, software, and other resources. The business can customize this solution as per their needs and requirements as and when a need arises.

CCaaS differs from the traditional contact centers. The traditional type requires different software and hardware platforms for emails, voice calls, and others.

Whereas the CCaaS system integrates outbound and inbound calls, SMS, web chats, social media messages, emails, and many other solutions into one platform.

Key Features 

Contact Center as a Service is a progressive solution that can bring business organizations and customers closer with overall strengthened, enhanced service efficiency. Its features deliver a compatible continuous contact center experience. A few key features include:

• It is easy to perform call deflection and call routing for inbound calls. 
• Interactive voice response. 
• Outbound calling software for sales personnel at the call center. 
• Conversational artificial intelligence.
• Benchmark agent performance. 
• Accessing call center analytics provides valuable insights for developing business.
• Cost savings.
• Unified reporting.
  

Impact of CCaaS on Customer Satisfaction

• Reduction of call waiting time. 
• It gives a personalized service to customers by considering their history of previous call data to improve customer satisfaction. 
• All customers are encouraged to give CSAT (Customer satisfaction score) after every service call made. Thus paving the way for better customer service. 
• AHT (Average handle time) records help in knowing how efficient is the particular call center agent. It considers total hold time, talk time, and number of calls handled at any time. 
• CCaaS solution is infinitely scalable as per customers requirement.

Cloud Telephony Solutions

Cloud Telephony Solutions Alexander Graham Bell created the telephone. After that, telephony developed fast beyond anyone’s imagination. To transmit the voice through the telephone, the traditional system made use of copper cables and physical exchanges.

But almost more than a century after, in the present-day scenario, technological and internet advancements developed digital communications. The turning point was the integration of the cloud into telephony.

Cloud telephony is a system that makes use of the telephone and runs through an internet connection. It is also called a VoIP-based hosted PBX solution. It helps in moving the business organization’s phone service to the cloud setup.

Cloud telephony is an example of UCaaS that is managed by a third-party provider and is part of VoIP solutions. It is a unified communications model that helps to bring together different communication systems and various other tools to work together seamlessly.

With the help of cloud telephony, apart from moving phone calls into the cloud, it also lets organizations connect them for instant messaging, video conferencing, CRM and various other requirements.

Leveraging SMS & Chat

SMS (Short message service) is messaging done through VoIP. It has helped the communication industry to expand by leaps and bounds. This has helped in the shifting of sending text messages from the traditional mobile network to the Internet. WhatsApp and Google Voice are well-known VoIP text based services.

Leveraging SMS For Effective Communication

• It is faster and more reliable in delivering a message as it requires only an internet connection to work. 
• Automates sending and receiving messages. Helps in reaching more customers with one SMS. 
• Reduce costs as it uses an internet connection. 
• Integration of VoIP SMS makes it a more flexible communication tool, enabling users to send and receive messages through various devices and platforms. 
• Reaches a wider audience, including international contacts without extra cost.

Role of Chat in VoIP

A voice chat app helps its users to have real-time conversations through voice messages using an application software. Users can have live private voice calls, group voice chats, and send notes in voice, along with automated notifications through voice.

Voice chats use VoIP. It helps in sending digital voice signals globally through any device that has an internet connection. With the help of an API or SDK file, business organizations can add voice chat to their apps that connect them to real-time communication services.

Significance of Chat

• Improves customer service and their experience. 
• Sales get increased. 
• Increases user engagement, especially in gaming apps, where players can chat with each other. 
• It is easier than a phone call and faster than an email. 
• It is free, thorough instant messaging and other chat apps. 
• No extra phone bills even if shifting countries.

In the present-day scenario VoIP is the trending technology that has burst out in today’s tech world. Right from the consumers to business houses that are in operation, are grappling to switch over from the PSTN (Public Switched Telephone Network).

The technology of VoIP (Voice over Internet Protocol) makes use of broadband internet connection and allows the users to make voice calls instead of the usual traditional analog phone lines.

The service providers of VoIP allow users to make voice calls using their service, while few of the providers allow to call anyone, be it long-distance calls, local calls and even international numbers.

VoIP service providers work by making use of the user’s computer or even by a special VoIP phone, whereas there are providers that allow use of a traditional phone by connecting it to a VoIP adapter.

Given the flexibility, extensibility and its compatibility with other Internet Protocol (IP) based systems, VoIP has become more adaptable to the modern needs of communications than the previous old traditional telephonic system in the bygone era.

VoIP is one of the most significant tools as it helps in consolidating all the existing communication technologies like audio, video and text-based communications into one combined system. This is of most importance to those organizations as it helps the existing teams by not having to work with multiple applications for communication purposes.

A few benefits of VoIP include:

Cost Cutting

Switching to VoIP saves almost 50% of the monthly communication cost.

Low Maintenance Cost

The providers of VoIP take care of monitoring, upgrading and maintaining the software offsite usually in the cloud. That means the maintenance cost is reduced to a great extent as it works with both desktop and mobile equipment.

High Portability

It is one of the important benefits especially for those teams who work in remote, mobile or even in hybrid settings, due to its operation online.

The users can access the phone systems from any location that has an internet connection spreading across different time zones and locations across the world 24x7.

VoIP works with all types of desktops or mobile devices connected to the internet. It offers Android and iOS apps, softphone connection, and even web browser calling.

Ease Of Scalability

It is easy for the authorized person to add new team members to their existing team without having to wait for an IT.

The new team member can be easily added over an invitation by email and these newly added members can be assigned a brand-new phone number or even a shared one.

Voice Quality

Due to the evolving of HD voice, automatic adjustment of bandwidth, evolution of tier-1 carriers. Over the last ten years, however, VoIP call quality has advanced thanks to HD voice, global points of presence, and partnerships with tier-1 carriers, and automatic bandwidth adjustment.

Present VoIP providers deliver Service Level Agreement (SLA) uptime of 99.9%.

Basics Of VoIP

While making a phone call using a traditional phone, physical equipment is compulsory. Depending upon the factors like traffic, distance and availability adds to the cost of the telephone call made, along with a dedicated channel. The traditional system makes use of copper wires in their telephone lines to send audio.

Whereas in VoIP, the process named “packet-switching” is used, where in the voice data gets transferred and assembled after each conversation at high speed that ensures, there is continuity in call without any breakpoints, thus becoming the most cost-effective way of communication.

VoIP uses codec technology that decides the quality of the audio. It helps in compressing the phone calls made through voice over internet protocol. These codecs make use of open-source algorithms.

A codec takes up the data by encoding it in another form and then decodes it at the receiving point while communicating. These codecs are made of encoder and decoder.

The media file is compressed by the encoder and the decoder decompresses the said file. Many codecs are planned in such a way that it encodes various types of means of communication like audio and video.

Role Of IP addresses In VoIP Communication

In order to make phone calls over the internet the technology called VoIP (Voice over internet protocol) is used. To send the right caller data to the right recipient the VoIP solution requires devices with visible IP addresses.

VoIP Call Components

VoIP technology helps in making telephone calls via the internet rather than the traditional phone line. Voice over internet protocol is cheaper too. A Voice over Internet Protocol (VoIP) system consists of several components that work together to facilitate voice communication over the internet. Here are the main components of a VoIP system and how they differ from each other:

IP Phones/Softphones 

IP phones are physical devices that look like typical traditional telephones. But they transmit the user’s voice data through the internet.

Whereas softphones are the application software installed on the computers or mobiles that will allow the users to make voice calls via internet connection.

VoIP Gateway

The VoIP gateways convert the voice signals in analog format to digital data packets, which get transferred via the internet. These gateways control the transformation of digital data packets back into analog signals while transferring over traditional phone lines.

The gateway acts as the interfaces between the VoIP networks and traditional phone lines.

VoIP Private Branch Exchange (PBX)

The VoIP PBX is the central system that takes care of the voice transmission within a given organization. It mainly takes care of routing the voice calls, managing extensions. Apart from that it provides various other features like call forwarding, voicemail and even auto-attendant. These PBX systems make use of internet protocol to direct the calls internally.

VoIP Servers

These servers’ handles signaling of calls, routing the call, and various other functions of the communication that works well in a VoIP network. They take care of the maintenance, establishing and terminating the calls.

The servers in the VoIP network take care of the protocols of communication along with data traffic within.

Session Border Controllers (SBCs)

The media streams and the signaling between the VoIP networks are controlled by SBCs, and that ensures secure and dependable communications across various network boundaries. They also provide NAT (network address translation) traversal along with encryption.

SBCs ensures that the communications between various sessions that takes place between different networks in VoIP ensures the compatibility in inter operating along with enhanced security.

Analog Telephone Adapter (ATA)

It is a device that is used to connect the analog telephone, fax machine or same equipment to a system or even a network for enabling communications through the internet.

This adapter lets its users use their existing telephones in the same way as using traditional telephone networks. Here the internet gets flexible and these old existing analog equipment helps in reducing new phone expenses.

Importance of Session Initiation Protocol (SIP)

Session Initiation Protocol (SIP) helps voice to travel flawlessly over the internet. Its protocol helps in arranging the real-time video and audio, be it a voice call, video chat or even a conference bridge.

This protocol helps in initiating, maintaining and terminating communication sessions that also include video, voice and various existing messaging applications. It is mainly used in Internet telephony, IP phone systems as well as phoning using a mobile over LTE (VoLTE) (Voice over Long Term Evolution).

It helps in facilitating remote work setup as it makes a geographically secure distribution of communication possible. The employees can make use of the same communication tools used in the office.

Reducing communication barriers is a global venture as it helps the organizations to communicate with their partners across the globe. Whatever be the technology used, SIP helps devices to communicate efficiently and effectively across various platforms seamlessly and effortlessly.

There exists the concept of future proofing as it incorporates new features and various protocols as and when communications are needed. Small business organizations adopt new technologies quickly and this helps them to stay ahead.

VoIP Call Routing

VoIP call routing is almost like a call forwarding, but with a higher rate of configurability and availability. One phone number can be programmed to dial cell numbers of all members in the existing department. The caller connects to the first person who answers the call.

How VoIP Calls Are Broken Down

While speaking over a VoIP phone, the user’s voice signal gets captured and converted to digital format by making use of Analog-to-Digital Conversion (ADC).

The digital data over the VoIP system gets broken down into smaller data packets, similar to the files usually sent over the internet. These data packets are labeled with common information like who’s calling and receiving the calls. These data packets make use of the internet connection and travel to the VoIP servers.

Based on the recipients number the VoIP provider works like the switchboard and figures out where to send the call using specialized software codecs that compress the data which saves the bandwidth along with ensuring seamless call quality.

At the receiver's end, be it a VoIP device or even a traditional phone or even a mobile device, the data packets received gets reassembled and is converted into analog signal using the converter DAC (Digital to Analog).

At the recipient's end, the voice of the caller is heard through speaker, handset, thus furthering the VoIP conversation.

Conclusion

In common man’s terms VoIP routing makes use of internet broadband connection to make voice calls worldwide. This is done by converting the voice signals from analog to digital. The recipient’s device collects these digital data into analog signals that make the voice call crystal clear to ears.

Due to its cost saving factor, call waiting, call forwarding, and various other benefits VoIP calls are becoming popular.

This technology serves both businesses and their clients by enabling features like caller ID, call recording, and converting voicemail to email, which common phone services do not offer. It helps in unifying communications that helps businesses overall.

Even though the work process of VoIP looks almost similar to the ordinary telephone, it makes use of an internet connection instead of telephone wiring to deliver communications in voice over the internet that includes both WAN (wide area network) and the organization’s LAN (local area network).

One of the most important features of VoIP systems is its capacity to set up loudspeaker paging that helps to broadcast announcements and various other notifications through a networked environment.

Purpose Of Paging System

The main purpose of a paging system is to allow one-way communication to a large group of targeted audiences. Whatever the means of the source of the broadcast, a paging system helps in providing the speaker to give out clear and loud instructions all over a facility.

There is no need for any department in the company to worry about the physical memory addresses, as paging provides simple untangled memory management, thus paving the way for the most efficient usage of the memory.

Paging Methods

Paging methods for VoIP include:

Unicast Paging

Just like a typical phone call, a specific targeted VoIP extension, or a group receives the message paged directly. It is mainly suitable for making targeted announcements.

Multicast Paging 

Broadcasting voice messages in packets to specific speaker groups at the same time. This is mainly useful for making broader announcements.

Concept Of Loudspeaker Paging

Understanding the concept of loudspeaker paging is the most important thing before setting it up. This type of paging helps its users to broadcast voice messages to multiple endpoints at the same time.

Wherever centralized communication is compulsory, especially in places like warehouses, wide areas of office buildings, public places, schools, or even in food courts and shopping malls, this system is more useful.

Essential Requirements

Before setting up the loudspeaker paging, it is important to consider a few essential requirements:

• The installation and configuration of the VoIP system should be up and running with no glitches. 
• The administrator should grant the VoIP system administrator access. 
• Proven knowledge of network architecture and the internet addressing scheme is necessary while the installation process takes place.
  

Hardware Requirements VoIP Speakers:

This type of speaker gets directly connected to the organization’s network. The advantage of these speakers is, there is no need for separate amplifiers, and it makes wiring easy. Connecting analog speakers to the VoIP system will require a paging adapter.

VoIP PBX System/Server : When configured correctly, this system supports the paging function.

IP Phone : Sending the relevant message requires the use of the IP Phone.

Switch Board : This is required as it helps in controlling the network traffic properly.

How To Setup Loudspeaker Paging on VoIP System

Connect & Configure Hardware Devices 

Connect all the hardware devices and configure the VoIP system by logging into the network settings using the web browser via the IP address specified in the installation manual that comes along with the device.

Configure Loudspeaker Paging Settings

Open the settings of loudspeaker paging from the VoIP settings menu and configure the speakers as required, which helps in delivering the messages loud and clear.

In the VoIP system, administrators should assign specific extensions to different environment zones, such as a courtyard, playground, parking lot, different departments, etc. This extension will help in broadcasting messages within these specific zones.

Limit Permissions

Only authorized personnel should have permission to access the loudspeaker paging system. This helps in initiating who will broadcast messages, as there will be accountability.

Test And Validate 

The System Before going live, the technicians should thoroughly test the system. It ensures the smooth functioning of the system. To verify the quality, coverage, and clarity of the audio, broadcast a message to all the paging zones.

Technicians should make proper adjustments immediately if they find any discrepancies. This helps in validating the system before it goes live in front of the clients.

Conclusion

Setting up a loudspeaker paging on the VoIP system helps provide the most convenient and budget-friendly way to broadcast announcements to many environment zones at the same time. It is compulsory to read the VoIP manufacturer’s manual before starting the installation and configuring the system, as this saves a lot of time and costs of empowering efficient communication and collaboration within the organization.

It is compulsory to read the VoIP manufacturer’s manual before starting the installation and configuring the system, as this saves a lot of time and costs of empowering efficient communication and collaboration within the organization.

VoIP Office, a leading VoIP solutions provider, is proud to announce the opening of a new branch office in Vadodara, GJ & Noida, UP. The office facilitates extensive business development in the region and offers direct access to customer support-a testimony of VoIP Office's tremendous support in India and USA.

Sunny Reddy, President for VoIP Office said, "This is excellent news for our customers and prospective clients. We are extremely pleased to establish our presence in Vadodara, GJ & Noida, UP which entitles us to provide complete customer services for our local partners and sustain our ongoing regional growth and development".

About VoIP Office Telecommunications Pvt Ltd

VoIP Office was established in 2007, the company has grown at a fast pace to become a world's leading telecommunication products with its headquarters at Hyderabad-India. It's great to say VoIP Office is certified with OSP License VoIP services in India. VoIP Office has a wide and comprehensive product lines which caters to the connectivity needs of any networking architecture and integrations. VoIP Office serves Healthcare, Financial, Tech, Government, Educational, Travel and Hospitality Industries worldwide.

The company provides Unlimited calls to US & Canada, Free IP Phone, Auto attendant, Message on hold, Standard Call Queue, Conference Bridge, Find Me Follow Me, Caller ID Control, Employee Directory, Direct Inward Dial, Direct End User Support, Standard Call Reporting, Free India Call Forwarding, Outlook Integration, Click-to-Call, Multi-Level IVR, Call Recording, Call Park Paging, Mobile Application, Desktop Application, Enhance Call Queue, CRM Integration Integrated Fax, Barge / Whisper, Toll-Free Number, and integrated contact center solutions for enterprises globally. VoIP Office's open platform integrates with leading businesses and enables customers to easily customize business workflows.

VoIP Business Phone Service is the best companion for your business growth. It has wonderful features that would help your business to grow at a quicker pace because excellent service with minimum costs is the watchword of VoIP Business Phone Service.

VoIP Business Phone Service works through the cloud and thus spares the customers from unnecessary charges and regular maintenance. VoIP works by converting sound to digital voice communication and uses Internet Broadband to transfer the messages. So basically it works through Internet Broadband and is cheaper than the traditional phone sets. Moreover, it provides free and affordable calls to certain countries like The United States of America and Canada. Thus it saves you from an unexpected surcharge on telephone bills.

The best part of VoIP Business Phone Service is that it has terrific features that ensure uninterrupted communication with your clients and your employees. VoIP Business Phone Service delivers fantastic service through special features like call forwarding, conferencing, speed dialing, transferring, video conferencing, remote access to voice mail, fax, etc. at a very reasonable cost.

VoIP is multifunctional as it enables you to send images and files during a video conference that allows you to stay in touch with your co-workers and clients to discuss important deals, make instant decisions although not physically present. You can pass relevant information to your employees within seconds irrespective of the place. Moreover, your employees can be readily available to your customers, as VoIP works on phone login and internet connection. You have to plug-in and call.

VoIP Phone Services have several advantages like IP based call routing, digitized audio, intelligent IP-PBX software, and softphone keys. The software ensures excellent functionality and works like a typical smartphone. If excellent communication is the foundation for the fast-growing business, then VoIP Office is the suitable choice for your business.

Service and Satisfaction are the key objectives of our Business VoIP Systems. Our cloud business VoIP Phone Service has a series of options that could be utilized according to your business needs. Since our customers are provided with a choice of features the service charges are moderate. You will not be paying any money for a service that you will not use. Thus your VoIP Phone Systems are customized and cost minimized.

Stability and Predictability are the prominent advantages of our VoIP phone systems. Our Corporate Phone Systems basically work on cloud service so there will be minimum disturbances as in the case of copper cable-based phone systems. Moreover, since the bill amount is already decided the phone bill is predictable without any last minute surprises.

Mobility and productivity are the advantages of opting VoIP Phone Services. A team lead can easily communicate with his colleagues while he is in another conference. An employee can attend the calls of a customer even when he is traveling as VoIP Phone Systems can be plugged to a socket and is ready for use. Since every employee is provided with a handset there is uninterrupted communication at the workplace and even after work hours. Instant communication between the employees and the customers will help your business to grow at a faster pace.

Handy and convenient handsets ensure smooth communication in a business that has other challenges to face and cannot compromise on communication. As every employee will be provided with a handset they could be reached individually with no extra charges. In case of emergencies, each individual employee can make calls without wasting time.

Thus, VoIP Phone Solutions Provide customized features that suite corporate and small business alike. You need to work your way up in business with smart plans made possible with Smart VoIP Phone Systems. Get connected in a smart way move ahead with seamless communication.

Today Businesses are turning around their communication budget and looking for better options to replace the Traditional Phone System . Majority of businesses are switched to VoIP Communication Systems as they have the ability to help businesses save on their budget. Let’s get to the point about how it exactly help your business communication.

VoIP- Reliable Phone System for Your Business

VoIP is a most successful technology of the decade which is an alternative to the traditional phone connections that doesn’t require the traditional phones and it is the most Affordable Phone Service for the modern businesses today. It is the fact that some businesses have revealed that they have successfully cut down their communication costs up to 90% compared to the general communication.

What makes VoIP a standout from the Traditional Phone Systems?

A Cloud Business Phone Service like VoIP systems works on the internet and seamlessly integrated into the handy applications, Desktop, tabs, and works on the internet. There are many Best Hosted VoIP Service Providers in the current market who is offering the best corporate phone systems for small to large businesses. The cost of Traditional Phone Systems is very high when checked in the point of US to India and other international calls for business.

Unique

The main reason why VoIP standout from others is it offers the FREE calls within the VoIP network.

Savings

Calling to the regular phones is also cheaper with Hosted VoIP and it saves greatly on international calls.

Flexible

VoIP services are very flexible and one can easily switch from anywhere any time at their comfort.

Switch to Official Communication anytime

By using VoIP Phone Systems, people can communicate on their official business number from anywhere anytime without being in the office.

Good Featured

VoIP offers call redirections and security for the businesses where they can manage the communication flawless.

Options with VoIP

There is two type of options with VoIP. The first one is Direct VoIP Services which creates a connection between people just like Skype or VoIP Office do. It also works at much cheaper rates compared to the Traditional Phone System for international calls. The second one is the integrated option which allows people in your company to place the VoIP calls using the handsets and can route the calls across the internet. It also comes up with other attractive features like voicemail.

Business Types

The Integrated VoIP services that are generally offered for business are physical Switchboard and Hosted services. The physical one involves the switchboard installations in your office and it cost money to buy and maintain the same. The hosted type is a replacement to the switchboard which is a software that runs on a network server generally maintained away from the company. The hosted VoIP provides flexibility where you can communicate freely anywhere at any time.

Conclusion

Flexibility, Resilience, and Affordability make VoIP services as the most efficient and best quality system for business communication. If you are planning your Business phone system at a low price, then enquire now about VoIP services at VoIP Office. Visit now for affordable plans for businesses of all sizes.

3 Reasons VoIP Business Phones Make Sense for Small Businesses

VoIP (Voice over Internet Protocol) is widely preferred in businesses as it exhibits enhanced productivity, user friendly features and promises huge cost savings over Traditional Phone Solutions. VoIP has become the choice of businesses whether big or small as he has a lot of advantages over the traditional phone system.

Flexibility and Mobility

Modern business demands service round the clock. VoIP Phone Systems can be easily used as it works on plug-in and call mode. Since it works on broadband it can used even during travelling provided there is internet connection. So, it helps the employees to stay connected irrespective of the place they are in. Small businesses can make maximum use of employees who work from home. As VoIP is flexible and accessible it is easy to respond to the client and leave no stone unturned to take your business to the next level.

Exclusive features

In an era of globalization, there is a need for international calls even in small businesses. VoIP come in handy as it provides free international calls especially to countries like the U.S.A. VoIP also provides unlimited calls to certain numbers. This is a useful feature as most of the business transactions happen over phone. VoIP provides the flexibility of including new features with minimum costs.

VoIP enables you to send files and images during a conference call that will go a long way to improve your business and your relation with the clients. As VoIP can be easily operated by just plugging on to your laptop you can stay connected with your employees even during a conference. You can instantly update your employees of latest decisions to have an edge in the market. VoIP provides best-in-class features like call waiting, transfers, holds, call-forwarding, direct-to-voice mail, three-way calling and more.

High Cost Saving

As your business expands you can extend the number of phones and features at least cost-a high cost saving feature of VoIP phone systems. It is said that VoIP saves about 68% of your expenses compared to the traditional phone system. Since VoIP works on cloud it is easy to use. A normal IT employee can create new user accounts; manage privileges and access reporting, all through a single administrative platform. As VoIP is compatible with desk phone and computers and can be used on a company smart phone and tablet saving time and resources.

Thus VoIP phone systems, with its benefits like multiple features, easy to use technology and cost saving helps small business to move ahead with confidence. VoIP Office not only offers all features of VoIP phone systems but also helps small business to choose the best plan to suite their business requirements.

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Marketing ideas are invented every day to maximize profit at a reduced cost. VoIP Technology is one such strategy that is significantly improving business productivity by improving communication, collaboration and customer service.

In a work environment, the productivity of the workforce is very much dependent on the coordination between the departments in the work environment. To ensure proper coordination, a seamless communication system and collaboration need to be established for first and quality operation in the business.

Your business is as productive as its management plan. Good management involves standard communication between the workforce and the target market. The business industry is transforming its management scheme by adopting Voice Over Internet Protocol (VoIP) technology to improve their productivity.

Many companies are already using VoIP technology to reduce the cost of business communication and increase efficiency. For instance, making free internet calls is now the cheaper way by which companies are considering making long video calls with partners and clients.

Ways through which VoIP increases business productivity

• Cheaper communication system
  Achieving your target in business productivity with minimum cost is the bottom-line objective of every business development strategy. VoIP technology presents a cheaper and easy to manage a communication network system that increases flexibility in production. Scaling services like on-premises telecom are quite expensive and time-consuming when compared to VoIP. The call rates in VoIP are also relatively cheaper.
  
  
• Improves employee retention
  Employees feel motivated to work with your company when their efforts are recognized by improving their working conditions. But you do not want to spend resources time and again in hiring new employees when your employees don’t last because of working conditions. It’s certainly clear that subjecting your workforce into working with outdated software is demoralizing. It kills the morale to turn up for work every day. VoIP technology uses advanced technology that can facilitate the duties of the employees hence increases their productivity. As a result, you won't have problems retaining the top-performing employees which generate the productivity of the business.
  
  
• Reduced cost of working space
  With the introduction of VoIP technology in business, office work operations are becoming minimal since VoIP provides efficiency in working from home. Therefore by having some employees working from home under the remote management by VoIP features, the office expenditure is reduced.  Some of the features like audio and video conferencing make the management of remote employees easy.  As result, productivity is ensured with minimum cost.
  
  
• Improved customer service
  Business productivity requires good customer service to maintain their client base. VoIP comes with features like auto-attendant which can serve the customer without the need for a receptionist. VoIP ensures you do not miss calls from a client by using a call forwarding option that automatically transfers your business calls to your personal devices.

VOIP is known for its affordability. VoIP Office have lower base monthly costs than standard telephony plans and they offer various features at no additional cost, such as unlimited national VoIP calls. For these reasons and more, an international phone number can help you save more.

VoIP Office provide you with international VoIP calls at a reduced price, for owners of an international business, or simply for individuals with family overseas, a VoIP phone number can save on international calls.

For businesses, international numbers are all the more important. A single VoIP system can have various numbers from different international areas. Thus, an international company that receives calls from all over the world can reduce or even eliminate its international calling costs.

Sometimes the smallest decision can change your business forever. In a fast-paced economy timely communication becomes the backbone to a successful business. The need of the hour is a phone system that closely knits your employees and clients. A smart solution to this vital need is to opt for a VoIP Phone System. It would be worthwhile to find out the pros and cons of traditional phone systems and (the latest and most favored) VoIP phone systems.

Standard Premium Features

VoIP provides many attractive features that are business friendly like Unlimited International Calls, voicemail to email, auto call attendant, voice, voice conferencing, mobile apps, etc. These features can be customized to suit individual business needs.

Scalable and Flexible

Business IP Phone Service cuts down all the extra and unnecessary costs as VoIP Phone Services can be customized. Since you choose the phone plan according to your specific needs you do not pay a single extra rupee. The best part is you can add special features as your business grows without any additional charges.

How you can save more with VoIP?

No equipment

The VoIP Corporate Phone Systems is a plug-in-and-play service which is easy to maintain. Hence there are no installation charges and there is no need to purchase additional equipment.

Cuts Telephone costs

The Traditional Phone Systems operate through copper wired cables and hence have huge installation costs and maintenance costs. VoIP operates through software and does not require hardware. Your plans can be updated without any additional charges like the traditional phone systems.

Installation costs

Business VoIP Phone Service has very low installation costs compared to Traditional Phones. VoIP Phone Service can be operated through the internet with the use of existing desktops and simple adaptors.

Thus VoIP is the best companion for your fast-growing business. It helps you to be connected with your clients and employees even when you are traveling at a minimum cost. You can contact the nearest Cloud Business Phone Service to know more about its features and plans designed especially for you.

A business whether a large enterprise or a start-up requires certain prerequisites to become stable and to grow in a competitive market. In addition to capital and leadership, communication plays a great role in a company’s development.

Excellent communication and connectivity are needed for a business to grow. Excellent connectivity with minimum cost and minimum maintenance is an added advantage. Hosted VoIP phone systems will benefit your business as it has wonderful features that enable your company to stay connected with minimum costs.

Hosted VoIP Providers work on Cloud Service, they offer support and guidance which works out much cheaper than the Traditional IP Phone System. As VoIP phone works on internet it saves you expenditure on installations, hardware, etc. Hosted VoIP provides toll-free numbers and unlimited free calls to distant places especially USA. This will greatly reduce the costs of companies that make frequent long distant calls.

The VoIP phone bill is predictable as it is already fixed and is not charged for minutes like the traditional phone systems. Hosted VoIP service provides the required latest software and hardware. Thus the company can save on purchase of hardware. You don’t need to pay more in case of minimum extensions and can choose from a variety of features that suite your business.

Hosted VoIP connects you to your employees and your employees to the clients in an uninterrupted manner. It provides more features like music on hold, sms notification, voice mails, call forwarding, call queues, conference bridges, and faxes all at a reasonable price. It also has lots of other features that you could choose from. Apart from providing free and easy video and audio calls you can transfer various media formats like images, texts, videos during your phone calls for effective communication. These special features help you to conduct presentations and solve issues in a moment.

In hosted VoIP it is easy to makes changes in your features without any cumbersome process. Your customers will remain satisfied with your company as hosted VoIP sets the system to direct and handle calls and ensures that there are no missed calls.

Since VoIP phones could be just plugged in and used it could be used by your employees when they are travelling, or when they work from home, so it is as easy as opening an account and plugging your phones.

Thus hosted VoIP phone services can connect you with your success by providing efficient and effective communication, through its myriad features, the backbone of any business. VoIP Office, one of the leading Hosted VoIP Phone Services, provides the best features that help to take your business to the next level. It also provides a variety of features and plans that you could choose from, to create an excellent connectivity for your business.

VoIP Business Phone Service is the best companion for your business growth. It has wonderful features that would help your business to grow at a quicker pace because excellent service with minimum costs is the watchword of VoIP Business Phone Service.

VoIP Business Phone Service works through the cloud and thus spares the customers from unnecessary charges and regular maintenance. VoIP works by converting sound to digital voice communication and uses Internet Broadband to transfer the messages. So basically it works through Internet Broadband and is cheaper than the traditional phone sets. Moreover, it provides free and affordable calls to certain countries like The United States of America and Canada. Thus it saves you from an unexpected surcharge on telephone bills.

The best part of VoIP Business Phone Service is that it has terrific features that ensure uninterrupted communication with your clients and your employees. VoIP Business Phone Service delivers fantastic service through special features like call forwarding, conferencing, speed dialing, transferring, video conferencing, remote access to voice mail, fax, etc. at a very reasonable cost.

VoIP is multifunctional as it enables you to send images and files during a video conference that allows you to stay in touch with your co-workers and clients to discuss important deals, make instant decisions although not physically present. You can pass relevant information to your employees within seconds irrespective of the place. Moreover, your employees can be readily available to your customers, as VoIP works on phone login and internet connection. You have to plug-in and call.

VoIP Phone Services have several advantages like IP based call routing, digitized audio, intelligent IP-PBX software, and softphone keys. The software ensures excellent functionality and works like a typical smartphone. If excellent communication is the foundation for the fast-growing business, then VoIP Office is the suitable choice for your business.